ace336 Terms and Conditions
Please read these terms and conditions carefully before using the ace336 platform. This document clearly defines your rights and responsibilities.
Introduction and Consent
Welcome to the ace336 platform. These terms and conditions ("Terms") form a legally binding agreement between ace336 ("Platform", "we", "us") and you ("User", "you"). By accessing the ace336.cam website or using any of its services, you are considered to have agreed to these Terms.
If you do not agree with any part of these Terms, please refrain from using our platform. ace336 reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.
These Terms have been prepared in English for users in Bangladesh. In the event of any interpretive conflict, the English text shall be considered final.
Eligibility and Age Requirements
To create an account and use services on ace336, you must meet the following eligibility requirements:
- You must be at least 21 years of age or older (for those aged 21 and above only).
- You must register with your valid identity and accurate personal information.
- Each user may operate only one account. Creating multiple accounts is strictly prohibited.
- You may not operate an account on behalf of or as a representative of any third party.
- You must not be a person who has been banned by ace336.
Identity Verification (KYC)
ace336 reserves the right to verify your identity at any time. This process may require a National ID (NID), passport or birth registration certificate, and proof of address. Withdrawals may be suspended until identity verification is complete.
Account Management and Security
Account Registration
When registering with ace336, you must provide accurate, complete and up-to-date information. Providing false or misleading information may result in account termination and forfeiture of deposited funds.
Password and Security
It is your responsibility to keep your account password and login information completely confidential. ace336 will not be held liable if someone accesses your account without authorization. If you believe your account security has been compromised, notify our support team immediately.
Account Closure
ace336 reserves the right to suspend or permanently close accounts under the following circumstances:
- Violation of these Terms.
- Suspicion of fraudulent activity or unusual betting patterns.
- Suspicion of money laundering or illegal financial activity.
- At the user's own request (voluntary account closure).
- Self-exclusion request under the responsible gaming policy.
Deposit, Withdrawal and Payment Policy
Deposit
Accepted deposit methods on ace336 are: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳200 (per method). ace336 does not impose any hidden charges, however charges from your payment provider may apply.
Deposits are generally credited to the account instantly. In case of any delay, contact us via live chat.
Withdrawal
The minimum withdrawal amount is ৳1,000. Withdrawal processing time is generally 30 minutes to 3 hours — though it may take longer if KYC verification is in progress.
- Withdrawal requests will only be sent to the payment method registered on the account.
- Account verification is mandatory before withdrawal processing.
- ace336 reserves the right to hold any suspicious withdrawal request.
- Wagering requirements must be met before bonus funds can be withdrawn.
Currency
All transactions on ace336 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, a conversion rate will apply.
Bonuses and Promotional Offers
Welcome Bonus
The ace336 welcome bonus is a 120% bonus on the first deposit, up to ৳20,000. For example: if you deposit ৳1,000 you will receive a ৳1,200 bonus and the total balance will be ৳2,200.
Wagering Requirements
To withdraw a bonus, you must wager 25 times the bonus amount. No bonus funds may be withdrawn before the wagering requirements are met.
General Bonus Usage Rules
- Each promotion has its own terms and conditions — read the details before accepting an offer.
- ace336 reserves the right to modify, suspend or cancel any bonus offer at any time.
- Bonuses may be cancelled if fraud is suspected.
- One welcome bonus applies per account, per device and per IP address.
- A maximum bet limit may apply when using bonus funds.
Betting and Gaming Rules
General Betting Rules
All betting activities on ace336 are conducted in an honest, transparent and fair manner. The following rules apply to all users:
- Once confirmed, a bet cannot be changed or cancelled unless a technical error has occurred.
- If an event is cancelled or the result remains uncertain, the bet will be voided and the stake will be refunded.
- ace336 reserves the right to void any abnormal winnings resulting from software errors or technical issues.
- The use of bots, automation software or artificial means to play is strictly prohibited.
Live Casino and Slots
You can enjoy live dealer games and slot games at ace336 Casino. All games are independently tested and operated with guaranteed fairness. The game provider's own rules may also apply.
Sports Betting
ace336 sports betting rules apply when placing bets on cricket, football and other sports. Bets are accepted on various international tournaments including BPL, IPL and the T20 World Cup.
User Code of Conduct
The following conduct is strictly prohibited while using the ace336 platform:
- Cheating, match-fixing or colluding with other users.
- Using abusive, threatening or obscene language.
- Unauthorized interference with ace336's systems or software.
- Using the platform for money laundering or illegal financial activity.
- Logging in using another person's account credentials.
- Unauthorized use of ace336's intellectual property.
Violating these rules will result in immediate account closure and all deposited funds and winnings may be forfeited.
Privacy and Data Protection
ace336 places the highest importance on the privacy of your personal information. We keep your data secure using modern SSL encryption technology. Read our Privacy Policy for more details.
ace336 does not sell your personal information to third parties. However, information may be shared to meet legal demands from regulatory authorities or to assist in fraud investigations. Contact us for any questions regarding your data.
Limitation of Liability
ace336 will not be liable for any loss under the following circumstances:
- Bets lost or opportunities missed due to internet connection disruption.
- Delays or technical errors from third-party payment providers.
- Issues caused by your device or software.
- Unforeseen circumstances (force majeure) — natural disasters, cyberattacks, etc.
- Financial loss resulting from your own decisions.
The total liability of ace336 shall in no case exceed the amount currently deposited in your account.
Responsible Gaming Policy
ace336 gives the highest priority to responsible gaming. We believe that gambling is a form of entertainment and should never be considered a source of income.
- We provide the option to set deposit limits, betting limits and session limits.
- You may temporarily or permanently close your account (self-exclusion) at your own request.
- If you have a gambling addiction problem, seek help from our support team.
Visit our Responsible Gaming page for more information.
Intellectual Property Rights
The ace336 website and all its content — logos, designs, text, software, graphics and brand identity — are the exclusive intellectual property of ace336. Reproducing, distributing or using any part of this property for commercial purposes without written permission is strictly prohibited.
If you wish to use ace336's trademarks or brand elements, contact us for written permission.
Dispute Resolution
Filing a Complaint
If you disagree with any decision made by ace336, first file a complaint through our 24/7 live chat support or by emailing [email protected].
Resolution Process
After receiving a complaint, ace336 will investigate and provide a resolution as quickly as possible. ace336's decision shall be considered final. No external arbitration process will be followed in the event of a dispute.
Time Limit
Complaints regarding any event or transaction must be filed within 30 (thirty) days of the event occurring. Complaints submitted after this period may not be accepted.
Amendments and Contact
Amendments to Terms
ace336 reserves the right to amend these Terms at any time. For any significant changes, we will publish a notice on the platform. The most recently amended date will be noted at the top of this page.
Contact Us
If you have any questions about these Terms, please contact us:
- Live Chat: Support is available in English 24/7.
- Email: [email protected]
All services of ace336 are operated for entertainment purposes. For those aged 21 and above only. Play responsibly.